Becoming a manager is both an exciting opportunity and a significant responsibility. This training equips new and aspiring leaders with the tools to succeed by exploring the traits of effective leaders, the difference between managing and leading, and how to prioritize time as a manager. Participants will learn how to structure and staff their teams, communicate across cultures, build trust, give feedback, and make sound decisions on budgets, headcount, and team metrics. The course also covers common pitfalls, ways to avoid bias, and strategies for career growth. Attendees will leave with an action plan to lead with

confidence and impact.