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This high-level communications checklist is designed with steps to be followed during the first 72 hours of a security incident. Use this response process as suggested guidance as the incident develops and tailor these adjustable steps to suit your company’s
bandwidth and operations, as well as the circumstances of the incident.
Necessary advisors may include:
Be sure to include when each group should be notified and which corporate function is responsible for those communications. Common stakeholder groups include:
Necessary communications channels include:
READ: Ransomware Response Exercises for Executives
Route communications through appropriate approval channels; typical materials include:
Be sure to include social media and marketing activities to determine whether they should be halted
The incident team should include:
Although reasonable efforts will be made to ensure the completeness and accuracy of the information contained in our blog posts, no liability can be accepted by IANS or our Faculty members for the results of any actions taken by individuals or firms in
connection with such information, opinions, or advice.
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