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The purpose of any metric should first and foremost be to improve the processes they serve to measure. In incident response (IR), speed is key – if you’re not faster than your adversary, there should be a plan to get there. Burnout within
the IR and security operations center (SOC) teams is also a common issue that metrics can help track and prevent. This piece explains how to create IR metrics that focus on improvement and are likely to resonate with management, including understanding:
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